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Guest Reviews

Our Customer Satisfaction Index

91 % EXELLENT
based on 3950 reviews across 16 portals.

Rating criteria

Room
4.38 / 5
     
 
Location
4.58 / 5
     
 
Cleanliness
4.67 / 5
     
 
Staff friendliness
4.67 / 5
     
 
Value for money
4.33 / 5
     
 
Breakfast
4.88 / 5
     
 

Average rating

93%
Customer Alliance
87%
Agoda
93%
Atrapalo
89%
Booking.com
93%
Despegar.com
90%
Expedia
96%
Facebook
92%
Google
92%
HolidayCheck
89%
Hotel.de
92%
Hotelreservierung.de
90%
Hotels.com
86%
HRS
90%
Logitravel
80%
Yelp
91%
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Our guests say about us

90%
17/04/2018 | By: Curly
„Super schöner Aufenthalt. Sehr nettes Personal. Gigantisches Frühstück.‟
Value for money4 / 5
 
 
 
 
 
Room4 / 5
 
 
 
 
 
Location5 / 5
 
 
 
 
 
Cleanliness4 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
Breakfast5 / 5
 
 
 
 
 
87%
16/04/2018 | By: Anonym
„Kleines persönliches Stadthotel ohne Makel. Etage07 als Highlight (Frühstück und gratis Kaffee/Kuchen)‟
Value for money5 / 5
 
 
 
 
 
Room4 / 5
 
 
 
 
 
"Am Morgen wird es im Zimmer sehr schnell hell (Verdunkelungsvorhang vorhanden, aber zu klein)."
Location4 / 5
 
 
 
 
 
Cleanliness4 / 5
 
 
 
 
 
Staff friendliness4 / 5
 
 
 
 
 
Breakfast5 / 5
 
 
 
 
 
100%
12/04/2018 | By: Anne-Marie L.
„We kregen 2 dagen voordat we gingen een mail dat het hotel gewijzigd was naar Otto hotel. Dat is altijd afwachten dan, maar dit was toch echt een hele positieve verandering! Een geweldig hotel met een super ontbijt! Nog nooit zo’n heerlijk ontbijt gehad en ook een hele fijne bediening. Dank jullie wel‟
Value for money5 / 5
 
 
 
 
 
Room5 / 5
 
 
 
 
 
Location5 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
Breakfast5 / 5
 
 
 
 
 
100%
12/04/2018 | By: Anonym
„Amazing hotel in a great location - highly recommended.‟
Value for money5 / 5
 
 
 
 
 
Room5 / 5
 
 
 
 
 
Location5 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
100%
12/04/2018 | By: Anonym
„Optimal! Ein Hotel zum Erholen, Frühstück bis 12.00, bei gutem Wetter sogar auf dem Balkon im 7.Stock. Wir kommen wieder.‟
Value for money5 / 5
 
 
 
 
 
Room5 / 5
 
 
 
 
 
Location5 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
Breakfast5 / 5
 
 
 
 
 
93%
12/04/2018 | By: Anonym
„Alles war prima ! Die Mitarbeiter seht nett und behilflich‟
Value for money5 / 5
 
 
 
 
 
Room4 / 5
 
 
 
 
 
Location4 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
Breakfast5 / 5
 
 
 
 
 
97%
12/04/2018 | By: Anonym
„tolles Stadthotel mit leckerem allerdings teurem Frühstück ( bei uns war es im Preis inbegriffen), die Lage ist sehr gut, Nähe U-Bahn, viele Lokale‟
Value for money5 / 5
 
 
 
 
 
Room4 / 5
 
 
 
 
 
Location5 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
Breakfast5 / 5
 
 
 
 
 
100%
12/04/2018 | By: Anonym
„!!!!!! Super !!!!!!!‟
Value for money5 / 5
 
 
 
 
 
Room5 / 5
 
 
 
 
 
Location5 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
Breakfast5 / 5
 
 
 
 
 
83%
12/04/2018 | By: Michael F.
„Sehr freundliches Personal und gute Ruhige Lage in Charlottenburg‟
Value for money4 / 5
 
 
 
 
 
Room2 / 5
 
 
 
 
 
Location4 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
Breakfast5 / 5
 
 
 
 
 
93%
12/04/2018 | By: Anonym
„schönes hotel in ruhiger zentraler Lage, mit einem ausgezeichnetem Frühstück‟
Value for money4 / 5
 
 
 
 
 
Room4 / 5
 
 
 
 
 
Location5 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
Breakfast5 / 5