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Guest Reviews

Our Customer Satisfaction Index

90 % EXELLENT
based on 3531 reviews across 16 portals.

Rating criteria

Room
4.41 / 5
     
 
Location
4.58 / 5
     
 
Cleanliness
4.67 / 5
     
 
Staff friendliness
4.73 / 5
     
 
Value for money
4.3 / 5
     
 
Breakfast
4.86 / 5
     
 

Average rating

93%
Customer Alliance
87%
Agoda
93%
Atrapalo
88%
Booking.com
92%
Despegar.com
90%
Expedia
96%
Facebook
92%
Google
91%
HolidayCheck
87%
Hotel.de
92%
Hotelreservierung.de
90%
Hotels.com
81%
HRS
90%
Logitravel
80%
Yelp
91%
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Our guests say about us

100%
18/05/2017 | By: Poralla, K.
„Wir wurden durch Gunter Gabriel auf Ihr Hotel aufmerksam. Alle Mitarbeiter sind bemüht, daß der Gast einen angenehmen Aufenthalt hat, deshalb alles bestens!!! Danke.‟
Value for money5 / 5
 
 
 
 
 
Room5 / 5
 
 
 
 
 
Location5 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
Breakfast5 / 5
 
 
 
 
 
90%
18/05/2017 | By: Anonym
„Sehr gut geführtes Stadthotel in zentraler, gleichzeitig ruhiger Lage.‟
Value for money3 / 5
 
 
 
 
 
Room4 / 5
 
 
 
 
 
Location5 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
Breakfast5 / 5
 
 
 
 
 
100%
17/05/2017 | By: Anonym
„Ich komme immer wieder gern ins Hotell Otto und fuehle mich dort wunderbar. Meine Noten sind ueberall sehr gut, irgendwie konnte ich es nicht speichern.‟
Value for money5 / 5
 
 
 
 
 
Room5 / 5
 
 
 
 
 
Location5 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
Breakfast5 / 5
 
 
 
 
 
97%
17/05/2017 | By: Gisela J.
„gute Empfehlung, große Zimmer, super Lage, freundlicher Service, praktische kleine Küche für Tee und Kaffee‟
Value for money5 / 5
 
 
 
 
 
"sehr gut"
Room5 / 5
 
 
 
 
 
"schönes großes helles Zimmer, gutes Bett"
Location5 / 5
 
 
 
 
 
"schöne Lage, viele Restaurants in der Strasse, fußläufig zum Zoo, Gedächniskirche,Kudamm"
Cleanliness4 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
"sehr hilfsbereit und kompetent"
Breakfast5 / 5
 
 
 
 
 
"sehr schönes und frisches Obst und Gemüse, Fehlendes wurde nachgelegt, sehr freundliche Bedienung"
100%
17/05/2017 | By: Anonym
„Sehr gut--- unser Zimmer vor allem das Bad war sehr klein‟
Value for money5 / 5
 
 
 
 
 
Room5 / 5
 
 
 
 
 
Location5 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
Breakfast5 / 5
 
 
 
 
 
87%
23/04/2017 | By: Anonym
„Wir waren mit dem Aufenthalt im Hotel generell zufrieden und würden wiederkommen.‟
Value for money5 / 5
 
 
 
 
 
Room3 / 5
 
 
 
 
 
"Geräuschlevel im Zimmer. Fenster nicht ausreichend schalldicht"
Location4 / 5
 
 
 
 
 
Cleanliness4 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
"Sehr freundliches und hilfsbereites Personal"
Breakfast5 / 5
 
 
 
 
 
"Sehr toll!"
97%
22/04/2017 | By: Andrew B.
„Very enjoyable. The hotel exceeded our expectations. The rooms and public areas (reception/breakfast room) were simply furnished, but chic. We had a fifth floor family room, which for a large city hotel was unusually spacious. There was a full sized glazed door opening to a shallow balcony which overlooked the street and the city rooftops. This could potentially be a problem with small active children, but for adults was a nice touch. Basically the hotel has got all the important stuff right. The beds were very comfortable, the room was en suite with the addition of a dressing room/clothes hanging area. The location is north west of the city centre, and as such is quieter than more central areas, so no unwelcome noise. The buffet breakfast served on the top floor (I think) with an outside balcony overlooking the city (should the weather be suitable,) was simply one of, if not the best I have ever had. Pretty much every breakfast preference was catered for, all displayed exquisitely, served by efficient, friendly staff who were not overly attentive (in a good way) The location does mean a short walk, and a 5 minute underground ride to get to more central areas but this is no big issue. Overall we had a happy and enjoyable visit, and we hope to return. Hotel Otto, is perfect for those on a budget, who still want a bit of style. I thoroughly recommend it.‟
Value for money4 / 5
 
 
 
 
 
Room5 / 5
 
 
 
 
 
Location5 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
Breakfast5 / 5
 
 
 
 
 
90%
21/04/2017 | By: Sérange
„Premier séjour à Berli et si on revient in logera certainement au même endroit.‟
Value for money4 / 5
 
 
 
 
 
"Bien"
Room4 / 5
 
 
 
 
 
"Bonne literie mais pb de réglage de chauffage"
Location4 / 5
 
 
 
 
 
"Proche du bus et du métro et du RER"
Cleanliness5 / 5
 
 
 
 
 
"Nickel"
Staff friendliness5 / 5
 
 
 
 
 
"Très agréable surtout au petit déjeuner"
Breakfast5 / 5
 
 
 
 
 
"Délicieux produits frais et personnel très agréable et toujours à l'écoute"
87%
21/04/2017 | By: Anonym
„Schönes kleines Hotel mit guter Lage in Charlottenburg. Das Frühstück ist sehr liebevoll gemacht.‟
Value for money4 / 5
 
 
 
 
 
Room4 / 5
 
 
 
 
 
Location4 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
Breakfast4 / 5
 
 
 
 
 
83%
21/04/2017 | By: Kadisch
„Die Lage des Hotels ist super. Viele tolle restos in der Nähe. Das Angebot, nachmittags in der Frühstücks Lounge , bei einer Tasse Kaffee und Kuchen zu entspannen, wurde gerne agenommen.‟
Value for money5 / 5
 
 
 
 
 
Room4 / 5
 
 
 
 
 
Location3 / 5
 
 
 
 
 
"Zimmer zur Strasse nicht so toll."
Cleanliness4 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
Breakfast4 / 5
 
 
 
 
 
"das Rührei war um 8.30 Uhr kalt. Ansonsten war das Frühstück sehr gut."