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Guest Reviews

Our Customer Satisfaction Index

91 % EXELLENT
based on 2790 reviews across 16 portals.

Rating criteria

Room
4.4 / 5
     
 
Location
4.58 / 5
     
 
Cleanliness
4.65 / 5
     
 
Staff friendliness
4.77 / 5
     
 
Value for money
4.32 / 5
     
 
Breakfast
4.85 / 5
     
 

Average rating

93%
Customer Alliance
87%
Agoda
93%
Atrapalo
89%
Booking.com
92%
Despegar.com
92%
Expedia
96%
Facebook
92%
Google
91%
HolidayCheck
87%
Hotel.de
92%
Hotelreservierung.de
90%
Hotels.com
82%
HRS
90%
Logitravel
90%
Yelp
91%
Zoover

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Our guests say about us

97%
12/01/2017 | By: Anonym
„Gut gelegenes Hotel; tolles Früstück‟
Value for money5 / 5
 
 
 
 
 
Room5 / 5
 
 
 
 
 
Location5 / 5
 
 
 
 
 
Cleanliness4 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
Breakfast5 / 5
 
 
 
 
 
100%
11/01/2017 | By: Lars S.
„We have a very good stay! Couldn't get better.‟
Value for money5 / 5
 
 
 
 
 
Room5 / 5
 
 
 
 
 
Location5 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
Breakfast5 / 5
 
 
 
 
 
"Very enjoyable."
97%
11/01/2017 | By: Марина
„Как и в прошлом году всё на отлично! Персонал, местоположение, размещение, чистота, завтраки!‟
Value for money5 / 5
 
 
 
 
 
"Цена-качество по делу!"
Room5 / 5
 
 
 
 
 
"Все для нормальной жизни присутствует"
Location5 / 5
 
 
 
 
 
"Рядом U-Bahn, S-Bahn, cтоянка тахi"
Cleanliness4 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
"Отзывчивые и доброжелательные сотрудники!"
Breakfast5 / 5
 
 
 
 
 
"Помимо прочего: красная рыба, угорь, брют, спаржа, авокадо, манго, прикольный салат из арбуза!!!))))"
100%
05/01/2017 | By: Sylvia
„Ein stylishes Haus, freundliches Personal, ein leckeres Frühsücksbuffet, Kuchen und Kaffee am Nachmittag... was will man noch mehr? Die Lage in unmittelbarer Näche von Bus, S-Bahn und U-Bahn ist super. Shopping, Kultur und Sightseeing sind in kurzer Zeit erreichbar. Otto, ich komme wieder!‟
Value for money5 / 5
 
 
 
 
 
Room5 / 5
 
 
 
 
 
Location5 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
Breakfast5 / 5
 
 
 
 
 
97%
05/01/2017 | By: kaupunkimatkailija
„Jos menisin uudestaan Berliiniin, niin ilman muuta valitsisin tämän hotellin.‟
Value for money5 / 5
 
 
 
 
 
Room5 / 5
 
 
 
 
 
"siisti huone ja ihana sänky (hyvät patjat, peitot ja tyynyt)"
Location4 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
"hyvä ja ystävällinen palvelu"
Breakfast5 / 5
 
 
 
 
 
"aika kallis, mutta mielettömän hyvä ja pärjäsi sen syötyään pitkälle päivään."
100%
05/01/2017 | By: Joey
„Enjoyed my stay very much, staff were really friendly and helpful‟
Value for money5 / 5
 
 
 
 
 
Room5 / 5
 
 
 
 
 
Location5 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
88%
04/01/2017 | By: Harry B.
„All was fine with the exception of you wifi which was very unreliable. We are dependent on wifi when on holiday and this problem spoilt it for us. You had to reset the router twice but there were 'dead' spots in our room, 301, where we couldn't get a signal‟
Value for money4 / 5
 
 
 
 
 
Room4 / 5
 
 
 
 
 
Location4 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
100%
04/01/2017 | By: Iestyn H.
„Perfect hotel stay for a family, quiet but very friendly.‟
Value for money5 / 5
 
 
 
 
 
Room5 / 5
 
 
 
 
 
Location5 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
97%
04/01/2017 | By: A.J. K.
„Nach wie vor das beste Hotel Berlins‟
Value for money5 / 5
 
 
 
 
 
Room4 / 5
 
 
 
 
 
"Etwas mehr Stauraum wäre gut"
Location5 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
Breakfast5 / 5
 
 
 
 
 
93%
04/01/2017 | By: Anonym
„Very nice hotel! Perfect location. Nice breakfast!‟
Value for money5 / 5
 
 
 
 
 
Room4 / 5
 
 
 
 
 
Location5 / 5
 
 
 
 
 
Cleanliness4 / 5
 
 
 
 
 
Staff friendliness5 / 5
 
 
 
 
 
Breakfast5 / 5