Guest Reviews

Our Customer Satisfaction Index

91 % EXCELLENT
based on 5516 reviews across 16 portals.

Rating criteria

Room
4.33 / 5
     
 
Location
4.64 / 5
     
 
Cleanliness
4.68 / 5
     
 
Service
4.66 / 5
     
 
Price
4.37 / 5
     
 
Breakfast
4.89 / 5
     
 

Average rating

93%
Customer Alliance
87%
Agoda
94%
Atrapalo
90%
Booking.com
95%
Despegar.com
90%
Expedia
98%
Facebook
92%
Google
94%
HolidayCheck
88%
Hotel.de
92%
Hotelreservierung.de
90%
Hotels.com
88%
HRS
90%
Logitravel
80%
Yelp
88%
Zoover

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Our guests say about us

93%
03/02/2018 | By: Anonym
„ccccccccccccccccccccccvccccccc‟
Room5 / 5
 
 
 
 
 
Location4 / 5
 
 
 
 
 
Cleanliness4 / 5
 
 
 
 
 
Service5 / 5
 
 
 
 
 
Price5 / 5
 
 
 
 
 
Breakfast5 / 5
 
 
 
 
 
97%
11/01/2018 | By: Klaus B.
„fühle mich sehr wohl‟
Room5 / 5
 
 
 
 
 
Location5 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Service5 / 5
 
 
 
 
 
Price4 / 5
 
 
 
 
 
Breakfast5 / 5
 
 
 
 
 
97%
11/01/2018 | By: Anonym
„Es passt einfach alles ‟
Room5 / 5
 
 
 
 
 
Location5 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Service5 / 5
 
 
 
 
 
Price4 / 5
 
 
 
 
 
Breakfast5 / 5
 
 
 
 
 
97%
11/01/2018 | By: Heike J.
„Wir haben uns sehr wohl gefühlt im Hotel Otto, großzügige Zimmer sehr saubere Bäder, und ein Superfrühstück mit Traum Blick in der siebten Etage mit herrlichem Blick über die Stadt! Wir kommen wieder!‟
Room5 / 5
 
 
 
 
 
Location5 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Service5 / 5
 
 
 
 
 
Price4 / 5
 
 
 
 
 
Breakfast5 / 5
 
 
 
 
 
87%
03/01/2018 | By: Anonym
„Es hat uns sehr gut gefallen, nur im Frühstücksraum war eine englisch sprechende Gruppe, die dort gearbeitet hat und sich sehr laut unterhalten hat.‟
Room4 / 5
 
 
 
 
 
Location4 / 5
 
 
 
 
 
Cleanliness4 / 5
 
 
 
 
 
Service5 / 5
 
 
 
 
 
Price4 / 5
 
 
 
 
 
Breakfast5 / 5
 
 
 
 
 
97%
02/01/2018 | By: Anonym
„Ein sehr gutes Hotel in dem ich immer wieder gerne Übernachtungsgast bin.‟
Room5 / 5
 
 
 
 
 
Location4 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Service5 / 5
 
 
 
 
 
Price5 / 5
 
 
 
 
 
Breakfast5 / 5
 
 
 
 
 
100%
27/12/2017 | By: Anonym
„ein kleines, freundliches, persönliches Hotel mit sehr gutem Service‟
Room5 / 5
 
 
 
 
 
Location5 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Service5 / 5
 
 
 
 
 
Price5 / 5
 
 
 
 
 
Breakfast5 / 5
 
 
 
 
 
100%
27/12/2017 | By: Anonym
„Très bon hôtel et très bien situé.‟
Room5 / 5
 
 
 
 
 
"RAS"
Location5 / 5
 
 
 
 
 
"Parfaite. A proximité de tous types de transport et dans un superbe quartier."
Cleanliness5 / 5
 
 
 
 
 
"RAS"
Service5 / 5
 
 
 
 
 
"Personnel très souriant et efficace."
Price5 / 5
 
 
 
 
 
"RAS"
Breakfast5 / 5
 
 
 
 
 
87%
22/12/2017 | By: Timpe
„Hyvä hinta laatusuhde hotellillaja sijainti oli loistava, metroasema lähellä ym‟
Room4 / 5
 
 
 
 
 
Location4 / 5
 
 
 
 
 
Cleanliness4 / 5
 
 
 
 
 
Service5 / 5
 
 
 
 
 
Price4 / 5
 
 
 
 
 
Breakfast5 / 5
 
 
 
 
 
"Hienoa että tarjolla oli myös kuohuviiniä. Erittäin runsas tarjonta aamiaisella"
97%
21/12/2017 | By: Anonym
„It was a very comfortable stay. The staff was very helpful in accommodating in customising the room to our needs. The breakfast was excellent.‟
Room5 / 5
 
 
 
 
 
Location4 / 5
 
 
 
 
 
Cleanliness5 / 5
 
 
 
 
 
Service5 / 5
 
 
 
 
 
Price5 / 5
 
 
 
 
 
Breakfast5 / 5
 
 
 
 
 

Awards

Varta Führer 2019
Varta Führer 2019
Booking.com, 2018
Booking.com, 2018
Trivago 2018
Trivago 2018
TripAdvisor Hall of fame 2018
TripAdvisor Hall of fame 2018
TripAdvisor for Excellency 2018
TripAdvisor for Excellency 2018
Hotels.com 2018
Hotels.com 2018
HolidaCheck 2018
HolidaCheck 2018
HolidayCheck 2012
HolidayCheck 2012
TripAdvisor 2012
TripAdvisor 2012
Expedia Insider Select 2011
Expedia Insider Select 2011
TripAdvisor 2010
TripAdvisor 2010
Varta 2010
Varta 2010
Trivago 2009
Trivago 2009